Chat Process Executive (Bengaluru)

Chat Process Executive (Bengaluru)

02 Aug
|
Naukri e-Hire
|
Bengaluru

02 Aug

Naukri e-Hire

Bengaluru

Roles and Responsibilities :

- Handle customer inquiries through live chat, email, or other digital channels in a timely and professional manner.

- Process customer requests, resolve issues, and provide solutions to their queries.

- Maintain accurate records of all interactions with customers using CRM software.

- Escalate complex issues to senior team members or supervisors when necessary.

Job Requirements :

- 0-3 years of experience in an international chat process workplace.

- Strong communication skills for effective interaction with customers from diverse backgrounds.

- Ability to work on international non-voice processes (email/chat) with minimal supervision.

📌 Chat Process Executive (Bengaluru)
🏢 Naukri e-Hire
📍 Bengaluru

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