Role & responsibilities

Position: Call Centre Executive (Off Roll)

Company: Hyundai Mobis Thodukadu Tiruvallur

Role Type: LEAD Role

Gender: Male Candidates Only

Language: Hindi Speaking is Mandatory

Location

Thodukadu

Key Roles & Responsibilities

Handle inbound and outbound customer calls professionally.

Communicate effectively with Hindi-speaking customers.

Resolve customer queries and provide accurate information.

Record customer interactions in the system.

Coordinate with internal teams for issue resolution.

Maintain high levels of customer satisfaction.

Follow company call handling procedures and quality standards.

Achieve daily call handling and performance targets.

Handle customer complaints politely and ensure timely follow-up.





Maintain confidentiality of customer information.

Prepare daily call reports and update records.

Adhere to company policies, attendance, and shift schedules.

Requirements

Hindi speaking is mandatory.

Positive communication skills in Hindi and basic English/Tamil.

Basic computer knowledge (MS Office, Email, Data Entry).

Willingness to work in rotational shifts.

Positive attitude and good customer service skills.

Male candidates only.

Preferred candidate profile phone : (phone hidden) v. yoga Sri

📌 Call Center Executive (Chennai)
🏢 Lead HR Services
📍 Chennai