- Act as a single point of contact for all sales data information for the firm
- Validate CRM data (including deal information and contracts) and collaborate with Business Engagement Managers to maintain accuracy
- Analyze large datasets to identify trends, patterns, and insights that support decision-making
Collaboration:
- Work with cross-functional teams (Finance, Sales, Operations, etc.) to develop and implement data-driven solutions
- Partner with stakeholders to ensure alignment of data analytics with business goals
CRM Management:
- Serve as the primary point of contact (SPOC) for CRM (Salesforce) management, including user onboarding and training on best practices
- Collaborate with the Enterprise IT team to manage feature rollouts and ensure system optimization
Reporting & Visualization:
- Design and deliver visually appealing, interactive Power BI dashboards and reports tailored to business needs
- Optimize data refresh schedules and enhance Power BI report performance
Advanced analytics:
Build custom data models and algorithms to analyze datasets and uncover insights that drive business performance
Requirements
- Education:
MBA from a reputed institution
- Experience:
- Atleast one year of experience in a corporate environment (preferably in a global organization)
- Proven experience in managing large datasets, reporting, and developing performance metrics
- Technical Skills:
- Proficiency in Microsoft Office Suite, including Excel and PowerPoint, with solid presentation skills
- Hands-on experience with BI tools (preferably Power BI)
- Knowledge of statistical analysis tools (R, Python, etc.)
- Experience with CRM platforms (preferably Salesforce)
- Soft Skills:
- Strong interpersonal skills with the ability to work collaboratively in a team environment
- Self-motivated, with a proactive approach to taking ownership of deliverables
- Analytical mindset with excellent problem-solving skills
- Preferred Qualifications:
- Familiarity with advanced analytics methods, such as machine learning or predictive modeling
- Prior experience in sales operations or a similar role within a technology or healthcare organization
📌 Business Management Analyst (Bengaluru)
🏢 Indegene
📍 Bengaluru
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