Responsibilities

Delivery as per Vertical Budget and Team Engagement

- Deliver the sales budget for end-to-end freight forwarding

- Drive culture and initiatives to increase engagement with key customers

- Manage and grow 10 to 12 accounts directly in a Key Account Manager scope

- Manage cadence of meetings and conversations with internal & external stakeholders

- Own the P&L; for the specific vertical and drive business growth

- Support customer engagement and relationship management

- Drive best-in-class pipeline hygiene and sales call governance with business associates

Customer Insights and Solutions (Value Propositions)

- Systematic gathering of vertical intelligence/insights (e.g.: studies, subscription based, trade shows)

- Systematic capture of identified vertical specific needs/insights from frontline and client engagements, building on segment insights

- Ideation and formulation of unmet future needs (including priority for vertical)

- Develop Vertical Value Propositions and define packages / integrated solution offerings (incl. pricing guideline) in collaboration with designated functional teams (e.g.

Customer

Insights, Sales Channels) and relevant Products





- Oversee that created Vertical value propositions deliver on the anticipated/envisioned contribution

Business Development and Growth

- Support Sales Team(s) through sponsorship of Key Pursuits – across value propositions, proposals and Customer meetings

- Act as Customer advisor where relevant: expand client SoW through leverage of senior level engagement

- Act as Growth Champion – always driving for expansion and challenging the organizational status quo or inertia

Building effective vertical communities within Adani Ports & Logistics

Qualifications

- 10+ years in a customer-facing sales role within the freight forwarding or logistics industry

- Proven success in developing and winning new customer business through both personal and collaborative team selling efforts

- Demonstrated leadership experience

- Solid presence and ability to communicate and engage with key stakeholders across multiple levels of customer organization

- Able to achieve results through result-oriented strategy driven by teamwork and collaboration

- Ability to build strategic and consultative partnerships with customers while maintaining a strong sense of empathy

- Excellent influencing, negotiating and problem-solving skills

📌 Business Lead - Bulk & ODC (Mumbai)
🏢 Adani Ports and SEZ
📍 Mumbai