We are looking for a proactive and customer-focused Pre-Sales Executive to join our team. The ideal candidate will handle both inbound and outbound customer interactions, manage data effectively, and contribute to improved customer engagement and conversions.
Key Responsibilities
1. Handle both inbound and outbound call processes efficiently.
2. Maintain and manage customer data with accuracy and confidentiality.
3. Analyze customer insights, buying behavior, and predictive patterns to support better segmentation, profile targeting, and product positioning.
4. Ensure timely reporting and generate MIS reports for business and campaign performance.