Key Responsibilities Moodle Operations & Management

Manage day-to-day operations of the Moodle LMS (OneKEF platform)

Ensure smooth functioning of courses, user management, enrollments, and access controls

Monitor system performance, uptime, and issue resolution with vendors (e.g., Moodle India)

Coordinate LMS releases, updates, and testing (UAT & production)

Maintain data accuracy and ensure LMS is the single source of truth for learning data

Requirement Gathering & Analysis

Work closely with internal stakeholders (Education teams, Program teams, Operations)

Gather, document, and analyze business requirements for LMS enhancements

Translate functional requirements into clear technical specifications/user stories

Identify opportunities for automation, efficiency, and improved user experience

Solution Design & Implementation

Design scalable LMS solutions aligned with Moodle capabilities

Coordinate with vendors/developers for customization and integrations

Lead implementation of recent features (e.g., assessments, gamification, reporting, plugins)

Ensure proper UAT, sign-offs, and smooth production rollout

Maintain documentation for all implementations and workflows

Stakeholder & Vendor Management

Act as SPOC between KEF teams and Moodle implementation partner

Conduct regular review meetings with vendors for progress and issue resolution

Train internal teams (SPOCs, teachers, program teams) on recent features and workflows

Analytics & Reporting

Work with data teams to define LMS reporting requirements





Ensure availability of meaningful dashboards (course completion, engagement, performance)

Support AI-driven insights and analytics initiatives on LMS data

Governance & Compliance

Ensure adherence to defined SOPs, workflows, and approval mechanisms

Maintain audit trails, data privacy, and security compliance

Support VAPT remediation and LMS security best practices Required Skills & Qualifications Educational Qualification Bachelor’s degree in IT / Computer Science / Business / Education Technology

MBA or relevant certification is a plus Experience 3–6 years of experience in LMS platforms (preferably Moodle)

Experience in business analysis, requirement gathering, and implementation

Prior experience in EdTech / NGO / Learning environments is an advantage Technical Skills Strong understanding of Moodle LMS functionalities and ecosystem

Knowledge of plugins, integrations (APIs), and LMS workflows

Familiarity with reporting tools and data analysis

Basic understanding of SQL, APIs, or system integrations (preferred) Core Competencies Strong analytical and problem-solving skills

Excellent communication and stakeholder management

Ability to manage multiple projects and timelines

Attention to detail with a structured approach to execution Preferred Experience (Good To Have) Experience in AI integration within LMS (chatbots, automated grading, analytics)

Exposure to tools like n8n, ERPNext integrations, or learning analytics platforms

Understanding of mobile-first LMS environments and offline learning use cases

📌 Business Analyst (Mumbai)
🏢 Kotak Education Foundation
📍 Mumbai