Seniority level

Associate

Location

San Francisco

Nature of job

Full-time

About your role at SuperOps

SuperOps is building AI-native IT operations software for MSPs and internal IT teams and we're looking for someone to help us show up loud and consistently in the market. We want someone with the range to work across social, content, and brand, someone who understands how modern attention works, moves quick, uses AI tools intelligently, and can turn ideas into distribution at scale.We're a small, high-output Brand & Content team running brand campaigns, thought leadership programs, executive content, PR, and a community publication. There's a lot going on, and this role will be close to all of it. What I love about SuperOps is that you never get boxed into one thing. I get to work across projects and stretch in different directions. And right now, when AI is reshaping how we all work, the company gives us real time, resources and the freedom to learn, experiment, and grow. It's rare to be somewhere that actively helps you become an AI-first employee.

Sushma

Brand & Content

What You'll Do:

Own day-to-day social execution across LinkedIn, X, Instagram Repurpose long-form content interviews, reports, webinars into platform-native assets across channels

Spot trends and surface content angles that are relevant to our ICP

Support executive and founder thought leadership workflows

Help build repeatable social and content systems

Coordinate with designers, video editors, freelancers, and internal stakeholders to ship quickly

Track conversations, creators,



and content opportunities across AI, SaaS, startups, and IT

Report on social performance weekly and pull insights that improve output and reach

Support TOFU content production blog posts, newsletters, social series, short-form video scripts and help maintain brand and editorial consistency across assets

Must Have:

2-4 years of experience in social, brand, content, media, startup marketing, or creator ecosystems Deep familiarity with internet culture and platform behavior

Strong content instincts and understanding of distribution

Ability to adapt content across formats and channels

Fast execution and strong ownership

AI-native working style

Comfortable operating in fast-moving, ambiguous environments

Eye for design you don't need to be a designer, but you can brief one well and spot when something's off

Organised and detail-oriented. You can juggle multiple content tracks without dropping deadlines

Genuinely curious about AI, tech, or the IT industry not a prerequisite, but it helps a lot

Additional preference - Run a side project, creator account, newsletter, meme page, or online community

Additional preference - Have experience with short-form video workflows

Additional preference - Can show us content you've created and explain why it worked

Additional preference - Have worked in B2B SaaS, AI, media, or startup environments

Additional preference - ChatGPT, Claude, Perplexity, Notion, Canva, Figma, video clipping/editing tools, CMS and scheduling platforms.

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