Acts with integrity, honesty and knowledge that promote the culture, values and mission of Tata Starbucks . Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team . Welcomes and connects with every customer, anticipates customer and store needs by constantly evaluating environment and customers for cues by appropriately suggesting product to every customer to enhance service & meet sales targets .
Demonstrates the Just say Yes behavior by taking care of customer needs . Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer . Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards .
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift . Assists with current partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed . Recognizes and reinforces individual and team accomplishments by using existing organizational methods .
Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
Follows Tata
Starbucks operational policies and procedures . Maintains a clean and organized workspace so that partners can locate resources and product as needed . Follows health, safety and sanitation guidelines for all products . Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required
📌 Barista (India)
🏢 Starbucks
📍 India
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