Key Responsibilities Handle customer queries through Voice / Email / Chat Provide accurate information about products and services Resolve customer complaints in a professional and timely manner Maintain a positive and customer-friendly attitude Update customer details and interaction records in the system Escalate complex issues to the concerned department when required Ensure high levels of customer satisfaction and service quality ? Required Skills Excellent communication skills (English Hindi)
Positive listening and problem-solving ability Basic computer knowledge and typing skills Ability to work in a team environment Customer-focused and result-oriented approach ? Eligibility Criteria Minimum HSC Passed Graduates preferred Freshers are welcome Experienced candidates will get preference ? Salary &
Benefits ? Attractive Salary Package ? Performance Incentives ? Career Growth Opportunities ? PF / ESIC / Medical Benefits (if applicable) ? Transport Facility / Pick & Drop (if applicable) ? Training Provided for Freshers ? Shift Details ⏰ Day / Rotational Shift ? 6 Days Working ? 1 Weekly Off ✨ Why Join Us? ✔ Friendly Work Environment ✔ Immediate Joining Opportunity ✔ Easy Selection Process ✔ Growth in the BPO & Customer Service Industry ✔ Supportive Team and Professional Training
📌 Banking Executive (Mumbai)
🏢 HDFC Life Insurance Company
📍 Mumbai
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