AWS Cloud Support Specialist

Location: Greater Noida

Please share your resume to [email protected] along with below details:

Exp:

Notice Period:

Current CTC:

ECTC:

Current Location:

Ok for Greater Noida:

Ok for US Shift(6:30 PM to 3:30AM) :

Ok to WFO (hybrid):

Role Overview

We are seeking a skilled AWS Cloud Support Engineer to manage, monitor, troubleshoot, and optimize enterprise AWS cloud environments. The ideal candidate should have hands-on experience in AWS infrastructure operations, incident management, security, automation, backup, disaster recovery, and cloud cost optimization. The engineer will be responsible for ensuring high availability, performance, and security of cloud-hosted business-critical workloads while adhering to ITIL and operational best practices

Key Responsibilities

AWS Infrastructure Management

- Administer and support AWS services including EC2, VPC, IAM, S3, RDS, EFS, CloudWatch, Route53, Lambda, CloudTrail, Systems Manager, FSx, and Backup.
- Provision, configure, and maintain cloud resources following organizational standards and security policies.
- Manage AWS networking components including Load Balancers, Security Groups, NACLs, VPNs, and Transit Gateway.

Monitoring & Incident Management

- Monitor cloud infrastructure using CloudWatch and third-party monitoring tools.
- Investigate and resolve L1/L2/L3 cloud incidents and service requests.
- Participate in major incident management and root cause analysis activities.
- Ensure adherence to SLA and KPI commitments.

Security & Compliance





- Implement and maintain AWS security best practices.
- Manage IAM roles, policies, access controls, and encryption mechanisms.
- Support compliance requirements such as ISO 27001, SOC2, PCI-DSS, and organizational security policies.
- Review security findings and coordinate remediation activities.

Backup & Disaster Recovery

- Manage AWS Backup solutions and recovery procedures.
- Perform periodic backup validation and disaster recovery testing.
- Support business continuity initiatives.

Automation & DevOps Support

- Develop scripts using Python, Bash, or PowerShell for automation of repetitive tasks.
- Support Infrastructure-as-Code using Terraform and/or CloudFormation.
- Assist DevOps teams in deployment and release activities.

Cost Optimization

- Monitor cloud utilization and identify optimization opportunities.
- Implement rightsizing, reserved instances, savings plans, lifecycle policies, and storage optimization.
- Generate monthly cloud utilization and cost reports.

Required Technical Skills

AWS Services

- EC2, VPC, IAM
- S3, EBS, EFS, FSx
- RDS (MySQL, PostgreSQL, SQL Server)
- Route53
- CloudWatch
- CloudTrail
- Systems Manager
- AWS Backup
- Lambda (basic understanding)
- KMS and Secrets Manager

Operating Systems

- Linux (RHEL, Amazon Linux, Ubuntu)
- Windows Server Administration

Automation & IaC

- Terraform
- CloudFormation
- Python / Bash / PowerShell

Monitoring Tools

- CloudWatch
- Datadog (preferred)
- AppDynamics/ Current Relic (preferred)

ITSM Tools

- Manage Engine
- Jira

📌 AWS Cloud Specialist (Greater Noida)
🏢 Coforge
📍 Greater Noida