Key Responsibilities

- Lead and manage end-to-end Accounts Payable operations, ensuring accuracy, timeliness, and compliance with internal controls.

- Oversee invoice processing, payment execution, vendor reconciliations, expense management, and month-end AP close activities.

- Manage client relationships and serve as the primary point of contact for AP-related operational discussions and escalations.

- Build and maintain strong relationships with vendors to ensure timely issue resolution and smooth payment cycles.

- Drive service delivery excellence by monitoring SLAs, KPIs, and operational performance.

- Lead, mentor, and develop AP teams while fostering a culture of continuous improvement.

- Identify opportunities for process optimization, automation, and standardization across AP operations.

- Ensure compliance with company policies, accounting standards, tax regulations, and audit requirements.

- Collaborate with Procurement, Treasury, Finance, Tax, and other cross-functional teams to improve operational efficiency.

- Prepare and present operational reviews, dashboards, management reports, and client presentations.

- Manage escalations effectively and provide timely resolutions to clients and internal stakeholders.

- Support transitions, migrations, and implementation of new processes or clients when required.

Required Qualifications

- Bachelor's degree in Commerce, Accounting, Finance, or related discipline.

- CA, CMA, CPA, MBA (Finance), or equivalent professional qualification is preferred.

Required Experience

- 12–15 years of progressive experience in Accounts Payable and Corporate Accounting.





- Strong understanding of end-to-end Procure-to-Pay (P2P) processes.

- Experience managing large AP operations and leading medium to large teams.

- Proven experience handling client-facing roles and vendor relationship management.

- Experience working in shared services, global capability centers (GCC), or BPO/managed services environments is highly preferred.

- Exposure to global accounting practices and multinational clients is an advantage.

Required Skills

- Strong expertise in Accounts Payable processes and controls.

- Excellent verbal and written communication skills.

- Strong client management and stakeholder management capabilities.

- Vendor relationship management and negotiation skills.

- Leadership, people management, coaching, and mentoring abilities.

- Robust analytical and problem-solving skills.

- Ability to manage multiple priorities in a fast-paced environment.

- Excellent presentation and reporting skills.

- High attention to detail and commitment to quality.

Preferred Technical Skills

- Experience with ERP platforms such as SAP, Oracle, Workday, Microsoft Dynamics, NetSuite, or PeopleSoft.

- Advanced Microsoft Excel skills.

- Knowledge of workflow automation and AP digitization tools is an added advantage.

Success Factors

- Customer-centric mindset with exceptional communication skills.

- Strong ownership and accountability.

- Ability to build trusted relationships with clients and vendors.

- Proven leadership in driving operational excellence and continuous improvement.

- Ability to influence stakeholders and manage change effectively.

📌 Associate Operation Manager (Bengaluru)
🏢 ThoughtFocus
📍 Bengaluru