Job Title Assistant Manager - Soft Services Summary The Assistant Manager - Soft Services is responsible for supervising and managing all soft services within the facility including housekeeping pantry pest control landscaping waste management and front-of-house services This role ensures service quality compliance and operational excellence while maintaining high standards of cleanliness hygiene and customer satisfaction About the role Oversee daily soft services operations housekeeping pantry pest control landscaping waste management facade cleaning etc Ensure service delivery meets SLA KPI standards and company policies Manage roster planning manpower deployment and shift scheduling Coordinate and supervise outsourced staff and vendors Conduct daily briefings and ensure effective communication with teams Act as the first point of contact for client concerns related to soft services Prepare daily weekly reports and present performance updates to management client Assist in budget planning for soft services operations About you Bachelor s degree Hospitality Facilities Management or related field preferred 3-6 years of experience in soft services or facility management Experience managing large commercial residential or institutional facilities is a plus Why join Cushman Wakefield As one of the leading global real estate services firms transforming the way people work shop and live working at Cushman Wakefield means you will benefit from Being part of a growing global company Career development and a promote from within culture An organization committed to Diversity and Inclusion We re committed to providing work-life balance for our people in an inclusive rewarding environment We achieve this by providing a flexible and agile work workplace by focusing on technology and autonomy to help our people achieve their career ambitions We focus on career progression and foster a promotion from within culture leveraging global opportunities to ensure we retain our top talent We encourage continuous learning and development opportunities to develop personal professional and technical capabilities and we reward with a comprehensive employee benefits program We have a vision of the future where people simply belong That s why we support and celebrate inclusive causes not just on days of recognition throughout the year but every day We embrace diversity across race colour religion gender national origin sexual orientation gender identity or persons with disabilities or protected veteran status We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it If you want to live it too join us INCO Cushman Wakefield