– Assistant Manager / Manager – SalesPosition Details

- Job Title: Assistant Manager / Manager – Sales
- Location: Bengaluru & Gurugram
- Experience: 5–10 Years
- Employment Type: Full-Time
- Industry: IT Services | SaaS | Contact Centre Solutions | Customer Experience (CX)

About the Role We are seeking a highly motivated and results-driven sales professional with proven experience in Enterprise SaaS, CCaaS, Cloud Communication, or Contact Centre Solutions. The ideal candidate will have a strong track record of acquiring enterprise customers, managing complex B2B sales cycles, and building long-term relationships with CXO-level stakeholders.

Key Responsibilities

- Identify, prospect, and acquire new enterprise customers through cold calling, networking, referrals, digital outreach, and strategic lead generation.
- Build strong relationships with CXO-level decision-makers, including CEOs, CIOs, CTOs, Heads of IT, Customer Experience, Operations, and Contact Centre leaders.
- Drive the complete enterprise sales lifecycle, including lead generation, chance qualification, product demonstrations, proposal creation, commercial negotiations, and deal closure.
- Understand customer business challenges and recommend suitable Contact Centre, Cloud Communication, SaaS, and Customer Engagement solutions.
- Develop strategic account plans to maximize customer acquisition and revenue growth.
- Manage and strengthen relationships with existing customers, channel partners, alliances, and technology partners.
- Collaborate with Pre-Sales, Marketing, Product, Delivery, and Technical teams to deliver customer-focused solutions.
- Maintain accurate sales forecasts, pipeline updates, and CRM records.
- Conduct market research, analyze competitors, and identify emerging business opportunities.
- Achieve and consistently exceed monthly, quarterly, and annual revenue targets.
- Ensure compliance with sales governance and ethical business practices.




- Mentor junior sales professionals and contribute to building a high-performing sales team.

Required Qualifications
- Bachelor's degree in B.E./B.Tech or an equivalent technical qualification.
- MBA (Marketing) or equivalent postgraduate qualification is an added advantage.
- 5–10 years of experience in one or more of the following:
- Enterprise Sales
- IT Sales
- SaaS Sales
- Software Sales
- Business Development
- Alliance & Partnership Sales
- Proven success in achieving revenue targets and managing enterprise accounts.

Preferred Experience Candidates with experience in one or more of the following domains will be preferred:
- Contact Centre Solutions
- CCaaS (Contact Centre as a Service)
- CPaaS (Communication Platform as a Service)
- Unified Communications (UC/UCaaS)
- Omnichannel Customer Engagement Platforms
- WhatsApp Business API (WABA)
- CRM & Customer Experience (CX) Solutions
- AI-powered Customer Engagement Platforms
- Cloud Telephony & Voice Solutions
- Enterprise Digital Transformation Solutions

Ideal Candidate Profile The ideal candidate should:
- Have strong experience in Enterprise Technology Sales, preferably within Contact Centre, Cloud Communication, CCaaS, CPaaS, Unified Communications, CRM, or Customer Experience (CX) platforms.
- Possess excellent consultative selling and enterprise account management skills.
- Be confident engaging with CXO-level stakeholders and decision-makers.
- Understand complex customer requirements and translate them into business-focused technology solutions.
- Demonstrate excellent communication, presentation, negotiation, and relationship-building skills.
- Be self-driven, target-oriented, and passionate about business growth.
- Thrive in a collaborative, fast-paced, and performance-driven environment.
- Exhibit strong business acumen, strategic thinking, and problem-solving abilities.

Preferred Background Candidates with prior experience in Enterprise SaaS, CCaaS, Contact Centre, Cloud Communication, or Customer Experience platforms will be highly preferred.

Interested candidate can share resume here - [email protected]

📌 Assistant Manager – Enterprise Sales | Gurugram (Bengaluru)
🏢 AppZime Technologies
📍 Bengaluru