Role & responsibilities

Manage end-to-end DME Billing operations and ensure achievement of productivity,

quality, and financial targets.

- Lead multiple teams handling billing, AR follow-up, denial management, payment

posting, and appeals.
- Monitor operational KPIs and drive continuous improvement initiatives.
- Ensure timely claim submission and maximize collections through effective AR

management.
- Analyze operational performance and implement corrective action plans.Team Leadership & People Management
- Lead, mentor, and develop Team Leads and billing specialists.
- Manage workforce planning, resource allocation, and team productivity.
- Conduct performance reviews, coaching sessions, and succession planning.
- Foster a high-performance and employee-centric work culture.
- Drive employee engagement and retention initiatives.

Client & Stakeholder Management
- Act as the primary point of contact for internal stakeholders and support client

interactions.
- Present operational reviews, performance reports, and improvement plans.
- Ensure adherence to client SLAs, KPIs, and contractual commitments.
- Collaborate with cross-functional teams including Quality, Training, HR, and

Reporting.

Revenue Cycle Management

- Drive initiatives to improve collections and reduce denials.




- Monitor AR aging and identify opportunities for revenue enhancement.
- Ensure compliance with Medicare, Medicaid, HIPAA, and commercial payer

regulations.
- Review root causes of denials and implement preventive measures.

Process Excellence
- Identify automation and process improvement opportunities.
- Participate in transition and migration projects, if applicable.
- Drive Lean, Six Sigma, and operational excellence initiatives.
- Ensure standardization of processes and best practices.

Preferred candidate profile

Graduate in any discipline

- Preferred: MBA, PGDM, Healthcare Management, or related qualification
- Certifications in Healthcare Revenue Cycle Management will be an added

advantage
- 812 years of experience in US Healthcare Revenue Cycle Management.
- Minimum 3–5 years of experience in DME Billing operations.
- At least 2 years of experience managing Team Leads and large operational teams.
- Experience managing teams of 35–85+ FTEs.
- Solid understanding of DME workflows, payer guidelines, and reimbursement

processes.
- Excellent communication, leadership, and client management skills.
- Proven track record of improving operational performance and revenue outcomes.

📌 Assistant manager DME Billing (Jaipur)
🏢 Aradhana Sharma
📍 Jaipur