We are looking for people to join us on a journey that can improves a million lives on a daily basis. Assistant 2W category manager is primarily responsible for handling P&L; for 2W and Scooter category in the city. The role requires positive problem solving skills, data analysis and team handling skills.
Primary Responsibilities:
- Supply/ demand acquisition: constantly maintain an over-supplying effort by keeping a healthy pipeline of leads (by whatever channel it takes), by efficiently training and effectively retaining.
- Retention :Will be involved in supply/customer retention activities like calling, partner engagement validation, zonal wise supply fulfillment, customer retention,etc
- Community management: actively moderate (bring people together), leverage, and rule the driver /customer community to shape the best service quality to users and the best worth for drivers.
- Execute Marketing and Branding initiatives for the city as per the BTL plans
- Market intelligence:
Gather market and competitive intelligence from various sources and create actionable insights
- Analyze data and prepare reports to monitor performances, find business problems and come up with solutions.
- Process improvement: Identify, build and enforce Standard Operating Procedures and Policies to support the activity and solve prevalent issues.
- Talent acquisition and management: Build a team that strives to win and constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement. Will be leading a team of 20+ high performing individuals.
Educational qualifications preferred
- Institution tier: Bachelors Degree or Post Graduate in sales and Marketing
Required Competencies:
- Communication & team handling skills
- Supply/Demand planning
- Data analysis & problem solving
- Should be good in making reports (MS-Excel/google sheets,etc)