Key Skills:

Reporting, Coordination, Assessment Configuration, Data Analysis, Administration, Client management, Assessment Support, Analytical Approach, Communications, Problem, MS Word, Excel

Roles and Responsibilities:

- Manage daily assessment operations for assigned clients, including test configurations, candidate management, and run-time support during assessments.

- Handle client interactions to ensure timely responses, seamless coordination, and effective utilization of assessment offerings.

- Identify, address, and resolve technical issues encountered by clients or candidates during assessments.

- Generate and analyze periodic usage reports (monthly/quarterly/annual) to support subscription tracking, billing validation, renewals, and business growth.

- Drive product adoption by guiding clients.

- Maintain data accuracy, monitor usage trends,



and derive insights to enhance client engagement and retention.

- Adhere to standardized processes, practices, and operational methodologies to ensure consistent delivery.

Skills Required:

- Understanding of the assessment industry.

- Hands-on experience with MS Office tools, particularly Excel & Word.

- Excellent spoken and written English skills with the ability to communicate clearly and professionally.

- Good analytical and consulting ability.

- Ability to work collaboratively with supervisors, cross-functional teams, and co-workers.

- Requires a versatile schedule, including occasional weekends to meet customer requirements.

Education:

Bachelor's Degree in related field

📌 Assessments Execution - Account Manager (Bengaluru)
🏢 MyCareernet
📍 Bengaluru