As an Area Manager – RCU in the respective division, you will be responsible for managing risk control activities across all products within your assigned area. This includes fraud control, field verifications, audit compliance, and process evaluations. You will play a critical role in identifying risk trends, implementing fraud prevention measures, and ensuring data integrity and regulatory compliance.
Roles & Responsibilities
Managing the product assigned and performing activities like screening/ sampling, hunter checks, onboarding checks, proactive checks, vendor coordination, off roll interviews, etc.
Data management and MIS reports management.
Vendor follow-ups and closure of assigned tasks within defined timelines.
Ensuring timely reporting of incidents to Line Managers & senior management.
Assimilate facts in investigations and outline initial report draft.
Product and RCU activities in-depth knowledge.
Performing control activities to prevent market trends / fraud risk.
Training off roll resources on best practices and standardized process adherence.
Reviewing red flags and evolving the same basis investigation observations.
Identifying process gaps and highlighting the same to seniors for corrective actions.
Addressing issues and concerns with relevant stake holders as per sourced files and process followed thereby streamlining to increase efficiency.
Law Enforcement liaising with police authorities of jurisdiction / middle lower rank officials and having close coordination.
Preventing reputational risk and addressing critical situations at the branches / loan centers / Hubs etc.
Vendor Billing Management and cost control.
Mentor and coach team members to uphold values of customer centricity, compliance, and integrity.
Attract and retain top talent to support business growth.
Robust analytical and investigative skills
Excellent understanding of retail banking processes and risk controls
Effective communication and stakeholder management
Ability to manage audits, data reporting, and compliance requirements Education
Graduation: Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS) Post-Graduation: Master of Business Administration (MBA) / Master of Commerce (M.com) / Master of Arts (MA) Experience - 8–10 years of relevant experience
📌 Area Manager-RCU (Lucknow)
🏢 IDFC FIRST Bank
📍 Lucknow
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