We're hiring for AML/KYC Analyst

Skills Required

Minimum 2+ years of experience in AML and KYC Analyst With Excellent communication

Freshers are not eligible

- AML (Anti-Money Laundering) and/or KYC
- Banking & Financial Services Domain

- Exposure to

- AML/KYC

- CDD (Customer Due Diligence)

- EDD (Enhanced Due Diligence)

- Chargebacks

- Risk Assessments

Work From Office (WFO) Work location : Hyderabad (Manikonda)

Shift Timings: US Rotational

(Candidates should be flexible to work in any night shift offered.)

Week Off: Saturday & Sunday

Interview Process:

1. SD Interview
2. SHL Assessment

SHL Requirement: B2 Writex Score

Non voice process

Educational Qualification: Any Graduate (Mandatory)

CTC Range for L1: 2.5 - 4.0 LPA

CTC Range for L2: Upto 5.5 LPA

Notice Period: Immediate Joiners Only

Roles & Responsibilities :

- Deep dive into cardholder accounts to understand validity of

chargeback claim filed and decide whether to file, reject, or write-off
- Provide support to sellers who have received or filed a

payment dispute (i.e., chargeback)



by analyzing transactions & chargeback patterns and communicate with sellers when required

- Manage the verification of assigned cases and represent the

case manually or take no action depending on findings
- Log and process dispute/chargeback cases with accurate

classification and evidence tagging
- Gather and review customer, seller, and transaction

evidence; conduct interviews when required.
- Verify reversal letters provided by seller for chargeback

received by calling the card network, reject/approve reversal based on findings
- Investigate Company seller accounts to understand validity of

disputed payment
- Apply profile activation/deactivation checklists and verify

customer history for claim validation.
- Prepare and submit evidence packets for representments

and reversals
- Use tools and automated workflows to reduce manual errors

and support decision-making.
- Maintain explicit documentation and escalate high-risk or

anomalous cases. Interested candidates can contact to HR Haritha @ (phone hidden)

Regards,

HR Manager

📌 Aml / Kyc Analyst (Hyderabad)
🏢 CAPTALENT HR
📍 Hyderabad