02 Aug
|
Adotrip.com
|
New Delhi
02 Aug
Adotrip.com
New Delhi
About Us
Adotrip is a visionary venture, recognised by the Ministry of Tourism, Government of India, as a Certified Tourism Service Provider (Experienced) and an official partner with the Government of Himachal Pradesh. We are pioneers in redefining the way India travels with elite, bespoke luxury experiences. This accreditation, granted under the NIDHI initiative (ID: EDL001958), reflects our commitment to transparency, excellence, and the highest standards of service in the Indian tourism industry.
About the role-
Adotrip is looking for a Airline Operations & Ticketing Executive / Senior Executive with strong expertise in Amadeus GDS, flight ticketing, and customer handling . The role involves managing domestic and international flight bookings while ensuring smooth and efficient customer service.
Key Responsibilities-
- Handle domestic and international flight bookings through Amadeus GDS .
- Manage ticket issuance, reissue, cancellation, refunds, and rescheduling .
- Provide flight options, fare quotations, itineraries, and booking support.
- Handle customer queries through calls, email, and chat professionally.
- Coordinate with airlines and travel partners for booking and issue resolution.
- Follow airline fare rules, ticketing procedures, and operational guidelines.
- Maintain accurate booking records and operational reports.
- Ensure timely, courteous, and customer-focused service.
Required Skills & Experience-
- Graduate in any discipline with 3–5 years of experience in flight ticketing/travel operations.
- Hands-on experience with Amadeus GDS is mandatory.
- Robust knowledge of domestic & international ticketing, fare rules, refunds, reissues, and cancellations.
- Excellent communication and customer handling skills.
- Strong problem-solving ability with attention to detail.
- Ability to manage multiple bookings and work in a fast-paced environment.
- Working knowledge of MS Office, especially Excel and Outlook .
📌 Airline Operations & Ticketing Executive/Senior Executive (New Delhi)
🏢 Adotrip.com
📍 New Delhi