Key Responsibilities - Facility Management Department 1 Primary Supervise daily in-house office upkeep including cleanliness maintenance and timely repairs in coordination with housekeeping staff and vendors Monitor and maintain inventory of office supplies pantry items and stationery ensure timely procurement and replenishment Ensure smooth opening and closing of office premises and adherence to asset security protocols Maintain and update various trackers for operations Prepare Employee evaluation reports Prepare payroll salaries by gathering attendance and leave data accurately and on time 2 Client Servicing Contracts Prepare review and renew client contracts and agreements in coordination with the operations team Generate client quotations service proposals and billing documents in alignment with approved pricing strategies Manage billing processes ensure timely bill preparation payment follow-ups and maintain proper records Handle client interactions including calls emails queries and resolution of feedback complaints Conduct client visits and site inspections whenever necessary to ensure quality of service delivery Maintain detailed documentation of machinery equipment and assets deployed across client sites Track and manage client feedback ensuring timely response and escalations Timely Payment Recovery from Clients Ensure preparation and submission of client invoices in coordination with accounts Maintain a payment recovery tracker with details of invoice amount due date cheque transfer status and pending balance Conduct regular follow-ups with clients via calls emails and visits to ensure on-time payments Escalate delayed payments to management for necessary action Coordinate with the accounts team to reconcile payments received against invoices Ensure monthly cheque follow-up and recovery schedule is strictly adhered to minimizing outstanding dues 3 Coordination Reporting Work closely with the Operations Manager for all administrative and operational reporting Facilitate smooth communication between internal teams site operations staff and management Coordinate weekly departmental review meetings prepare agendas minutes and follow-up trackers Prepare and submit Monthly Management Reports MMR with inputs from operations HR and accounts Support planning and execution of internal office events staff training and client review meetings Ensure client contract renewal schedules are tracked and completed on time Travel to client sites whenever necessary for operations support client servicing or escalation handling Maintain and regularly update employee records such as attendance leaves personal files and documentation Monitor and report employee attendance punctuality uniform and absenteeism Office staff On ground staff Job Type Full time Pay 15 000 00 - 25 000 00 per month Work Location In person