: We need experienced accounts receivable analyst to join our team as a Chargeback Analyst.

Responsibilities include reviewing payments received to determine reason for any short payments received. Proficiency with English language both written and verbal. Prior work experience in BPO background servicing large client/customer base.

Roles & Responsibilities Review all deductions taken from customer payments, review remittance information to determine the reason for deduction

Review all documents supporting the customer claims, including purchase order copies, proof of delivery and invoices

Dispute all claims including shortages, pricing deductions, and violations; disputes are completed via web portal or via email

Retrieve data from customer web portals

Contact customers via email to resolve pending deductions

Validate all agreed allowances for accuracy

Issue credits to customer accounts after approval is received

Document all actions taken in ERP system so last action taken is readily available

Supporting the monthly accounting close process and supporting critical business partner issues

Identify and implement areas for process improvement with will reduce customer deductions

Ensure all transaction processing is in a timely manner per client SOP.

Review the dispute with the US office and collaborate on business strategy to proceed with action of dispute or write-off





Escalate issues to the supervisor/manager that require intervention/clarification from senior leadership

Maintenance of customer updates; resource set up and updates Job Requirements 0-5 years of relevant experience in accounts receivable

Degree and Strong math and solid analytical skills are essential.

Working with Retail/Wholesale accounts a plus Effective analytical, problem solving and decision-making skills.

Excellent oral and written communication skills.

To prove as a team player with the ability to work in cross-functional teams across different levels of the organization.

Strong organizational, negotiation, motivational, follow-up and time management skills.

Ability to handle multiple priorities simultaneously / multi-task.

Intermediate in Excel (Knowledge on V-Look up is an added advantage)

Knowledge on Factoring will be an added value.

Solid computer skills with experience in an ERP system.

Role: Analyst - Financial Planning & Analysis Industry Type: IT Services & Consulting Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate Skills: chargeback analysis,analytical skills,time management,erp system,accounts receivable,accounting,excel,negotiation,problem solving,organizational skills,finance,communication

📌 Accounts Receivable Analyst (Coimbatore)
🏢 Envision Software Engineering(Core Force India
📍 Coimbatore