Job Title

Account Manager

Experience

6-8 years

Educational Qualification

Masters degree is required.

Responsibilities

- Manage customer relationships and ensure high levels of satisfaction.
- Develop and maintain key account strategies and action plans.
- Coordinate with the sales and service teams to resolve client issues efficiently.
- Track account performance and prepare regular reports for senior management.
- Identify opportunities for business growth and cross-sell/up-sell initiatives.
- Maintain accurate records of all client interactions and follow-ups.
- Conduct regular account reviews and provide strategic recommendations for improvement.

Requirements
- A minimum of 6-8 years of experience in an account management or client servicing role.
- Proven track record in maintaining and growing client portfolios.
- Excellent communication and interpersonal skills with the ability to interact at all organizational levels.
- Strong organizational and time management capabilities to handle multiple priorities.




- Familiarity with financial software such as Tally ERP and SAP ERP is essential.
- Ability to analyze account performance and present insights to drive decisions.
- Proficiency in using Microsoft Office tools such as Excel and Word is required.

Nice to Have (Skills)
- Experience working in a rapid-paced B2B environment.
- Knowledge of CRM software for client data management.
- Familiarity with key performance indicators (KPIs) related to client retention and satisfaction.
- Ability to negotiate and close deals with new and existing clients.
- Certifications in account management or business management fields.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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