Company Description The SM Records Ltd is a global music distribution and digital rights management company that supports artists, record labels, and content creators in expanding their reach worldwide. The company provides services such as global music distribution, digital rights protection, YouTube Content ID, catalog management, and royalty reporting to maximize the value of creative work across leading streaming platforms.

With a focus on transparency, innovation, and long-term partnerships, The SM Records helps partners retain control of their intellectual property while growing sustainable revenue. The team works closely with creators and rights holders to deliver reliable digital solutions and protect their content in the global music industry.

Role Description The Account Executive is a part-time, remote role responsible for managing relationships with artists, labels, and content creators and supporting them through the full lifecycle of digital distribution. This role includes onboarding new clients, explaining service offerings, gathering required assets and metadata, and coordinating with internal teams to ensure accurate and timely delivery to digital platforms.

The Account

Executive will monitor catalog performance, prepare basic reports, and communicate insights and opportunities for growth, including content monetization strategies. Day-to-day tasks also involve handling client inquiries, resolving operational issues,



maintaining up-to-date account records, and contributing to process improvements that enhance partner experience.

Qualifications

- Client relationship and account management skills, including stakeholder communication, expectation management, and follow-through.
- Basic knowledge of digital music distribution, streaming platforms, and rights management, with an interest in the global music industry.
- Strong organizational and coordination skills for handling multiple accounts, catalog details, and timelines.
- Analytical skills for interpreting royalty reports, performance data, and content metrics to support partner decision-making.
- Explicit written and verbal communication skills for presenting information, drafting client updates, and documenting processes.
- Ability to work independently in a remote environment, manage part-time hours effectively, and collaborate virtually with a distributed team.
- Proficiency with common office and collaboration tools (e.g., spreadsheets, cloud-based document management, CRM or ticketing systems).
- Relevant experience in account management, customer success, or business development; experience in music, media, or entertainment is an advantage.
- Associate or bachelor’s degree in Business, Communications, Marketing, Music Business, or related field, or equivalent practical experience.

📌 Account Executive (Mumbai)
🏢 THE SM RECORDS
📍 Mumbai