About The Company Tech Data, a TD SYNNEX Company, is a global leader in IT distribution and solutions. With a rich history of innovation and customer-centric service, Tech Data provides a broad portfolio of technology products, services, and solutions to a diverse range of clients across multiple industries. Our commitment to excellence, integrity, and fostering a collaborative environment has established us as a trusted partner for technology resellers, vendors, and end-users worldwide.

We prioritize continuous growth, technological advancement, and sustainable practices to ensure our stakeholders’ success and the positive impact on our communities.

About The Role The Accounts Manager plays a pivotal role within Tech Data, serving as the primary interface between the company and its partner community. This role encompasses managing the complete sales cycle for designated business partners, with the goal of maximizing revenue, margins, and partner satisfaction. The ideal candidate will develop and nurture deep relationships with key stakeholders within partner organizations, uncover new sales opportunities, and deliver ongoing value through strategic engagement.

Working closely with internal teams and leveraging internal resources, the Accounts Manager is responsible for executing sales strategies, providing technical and product expertise, and ensuring seamless customer transactions. This position offers an exciting opportunity to influence business growth, build meaningful relationships, and contribute to the company’s overall success.

Qualifications The successful candidate will possess a minimum of 4 to 6 years of experience in selling IT solutions within a channel environment. A tertiary IT degree or diploma is preferred, demonstrating a solid technical foundation. Exceptional relationship-building skills, combined with strong communication and presentation abilities, are essential.

The candidate must be self-managed, demonstrating maturity and the ability to work effectively across all organizational levels. A strong business acumen and technical competence are vital for understanding product strengths and weaknesses, as well as leveraging internal relationships to add value.

Key skills include opportunity closing,



opportunity management, and the ability to articulate complex solutions clearly. Familiarity with CRM tools and sales automation processes is also required to ensure accurate forecasting and effective sales cycles.

Responsibilities Collaborate with the Channels Director to develop and implement a comprehensive call plan aimed at maximizing engagement and sales within the partner community.

Gain a thorough understanding of the company’s product range to effectively present and promote solutions to partners.

Identify opportunities for upselling and cross-selling to maximize margins and differentiate offerings.

Assess product strengths and weaknesses from a technical perspective to provide informed recommendations.

Coordinate with various internal divisions to ensure smooth customer transactions and deliver an exceptional buying experience.

Maintain and update CRM systems proactively to provide accurate insights into sales activities and forecasts.

Follow up on quotations diligently, guiding them through the sales cycle to closure.

Capture relevant data for sales and renewal processes, ensuring timely execution.

Design and execute outbound campaigns aligned with margin and revenue goals.

Make outbound calls to partners and prospects as per the established call plan, fostering new business opportunities.

Identify additional service opportunities in collaboration with the Technical Services team.

Utilize the company’s quotation tools to build accurate and competitive proposals.

Provide detailed information to Sales Support Specialists to facilitate tailored solutions and configurations.

Achieve and maintain relevant product certifications to enhance credibility and sales effectiveness.

Address partner issues promptly, escalating to management when necessary.





Monitor upcoming renewals and ensure partners are informed proactively.

Update CRM data consistently to support business engagement and forecasting accuracy.

Forecast monthly sales performance accurately in collaboration with the Sales Manager.

Support order logging and processing to ensure timely delivery and customer satisfaction.

Benefits At Tech Data, we are committed to supporting our employees’ growth and well-being through a comprehensive benefits package tailored to local needs. Our programs include elective benefits designed to enhance your lifestyle and work-life balance.

We offer opportunities for career advancement through formal leadership and professional development programs, along with access to on-demand courses to keep your skills current. Our initiatives also focus on personal well-being, including seminars and events aimed at improving financial, physical, and mental health. We foster an inclusive workplace that celebrates diversity and promotes equitable growth through ongoing education, peer-to-peer conversations, and community engagement.

Additionally, new employees benefit from a structured onboarding program, enabling seamless integration into our global organization. Participation in internal communities, volunteer activities, and social initiatives further enriches the employee experience, fostering a sense of belonging and purpose.

Equal Opportunity Tech Data is an equal opportunity employer committed to creating a diverse and inclusive workplace. We believe that a variety of perspectives and backgrounds enhances our innovation and success. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

We may request voluntary gender disclosure to support our diversity and inclusion initiatives, and this information will be used solely for improving our hiring practices and ensuring fair treatment for all candidates. We are dedicated to fostering a workplace where everyone feels valued, respected, and empowered to contribute their best.

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