At LPL’s Global Capability Center, you'll find a collaborative culture where your voice matters, integrity guides every decision, and technology fuels progress. Your skills, talents, and ideas will redefine what's possible. LPL's success reflects its exceptional employees, who together pursue one noble purpose: empowering financial advisors to deliver personalized advice for all who need it. We’re proud to be expanding and reaching new heights in Hyderabad.

Join us as we create something extraordinary together.

Job Overview:

LPL Financial Corp is seeking a talented ServiceNow Developer to design, develop, and maintain robust solutions within our ServiceNow platform, enhancing IT service management and business processes.

Responsibilities:

- Develop and configure ServiceNow applications and modules, including ITSM, ITOM, ITAM, SecOps, and GRC.
- Design and implement custom workflows, business rules, UI Policies, UI Actions, Client Scripts, and script includes.
- Integrate ServiceNow with external systems using various integration methods (e.g., REST, SOAP, MID Servers).
- Perform platform upgrades, patching, and ensure system stability and performance.
- Collaborate with stakeholders to gather requirements, analyze business processes, and translate them into technical solutions.
- Conduct testing, debugging, and quality assurance of developed solutions.
- Create and maintain technical documentation, including design specifications, development guides, and user manuals.
- Provide ongoing support and troubleshooting for ServiceNow-related issues.

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity,



and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:

- Bachelor's degree in computer science, Information Technology, or a related field, or equivalent practical experience.
- 2+ years of hands-on experience developing and implementing solutions on the ServiceNow platform.
- Strong proficiency in JavaScript, HTML, CSS, and GlideScript.
- Familiarity with various integration technologies (REST, SOAP, JSON, XML).
- ServiceNow Certified Application Developer (CAD) or Certified System Administrator (CSA) preferred.
- Excellent problem-solving, analytical, and communication skills.
- Ability to work independently and as part of a team in a rapid-paced environment.
- Experience with Agile development methodologies.

Preferences:

- Master’s degree
- Experience within the financial or wealth management industry

Core Competencies:

- Able to make quick decisions and resolve complex technical problems
- Ability to manage through shift changes and effectively transition open and unresolved issues.
- Ability to adapt, learn recent technologies, develop new processes, and improve procedures.
- Excellent documentation skills.
- Ability to write, read, interpret, and edit complex documents and correspondence with team members and stakeholders.
- Excellent verbal and written communication skills.
- Ability to work peak, off-peak, weekend, and holiday shifts.
- Ability to communicate and respond to communication effectively with client, associates, and stakeholders.
- Ability to perform problem-solving, use logic and creative thought processes to resolve complex technical problems.

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