1. Handles the customer requests and complaints.
2. Provide appropriate solutions and alternatives within the time limits.
3. Follow up to ensure resolution.
4. Follow communication procedures, guidelines and policies.
5. Provide L1 (Issue resolution with the basic knowledge and skill) support to resolve issue.
Skills required :-
1. Valuable communication skills
2. Knowledge of Microsoft Office
📌 Support Executive (Non Technical) (India)
🏢 ODeX
📍 India
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