General OPD Management :

· Patients come to the Reception-greet the patient and ask the purpose for visit.

· Route the patient for Investigation

· Guide the patient to the Optometrist

· If Dilatation is required – guide him/her for dilatation

· Otherwise send the patient directly to the Doctor

· Guiding patients to PODs

· Putting drops in patients Eyes

· Printing the reports

· Giving prescriptions to the patients

· Sharing videos, taking Google reviews, etc

· Follow-up calls to patients.

· Fix the appointments for patients if required.

· Guide the Patients in smooth movement within the hospital premises

· Focus at keeping the Patient stay shortest

· Update the changes in OPD and OT timings for doctors

Record Keeping and Documentation :

· Check whether all the information in token is correct or not.

· Preparing separate files for Retina, Diabetic, Cataract, Glaucoma etc.

· If patient is diabetic – then fill the entire form with patient and then guide the patient towards the Doctor.

· Maintain all the documents in a clean, easy, handy form.

· Taking the consents from patients for Lasers.

· Maintain drops and other registers like MLC, Drop expiry, calling register etc





Post Doctor Meeting - Patient Management and guidance :

· Provide Visit report to the Patient and explain the prescription.

· Print and give them the investigation reports

· Clear the Patients doubts if any

· Links of Videos should be shared and queries of patients regarding videos to be solved.

· Taking Video testimonials of patients

· Daily Reporting on group.

· Punching all the documents in the patients file

Stock Checking of Medicines :

· Check all medicines in OPD for their expiry dates.

· If stock is getting over, place order.

· Remove Unwanted Drops.

Handle VIP Patients :

· Greet VIP Patients

· Guide them to the VIP Lounge

· Follow the process

Floor Management :

· Right From Patient entry to Patient exit, manage the Patients

· Monitor the activity of patients depending upon the procedures suggested by doctors

· Guide the Patients in smooth movement within the hospital premises

Job Type: Full time

Pay: ₹20,000.00 - ₹25,000.00 per month

Experience:

- total work: 1 year (Preferred)

Work Location: In person

📌 Receptionist/Administrative Assistant (India)
🏢 ASIAN EYE HOSPITAL
📍 India