Location: Vadodara, Gujarat (Onsite)

Shift: US Shift (Rotational)

Employment Type: Full-Time

Working Days: 5 working days

Key Responsibilities:

- Need 2+ years of experience as a Customer Support Analyst.
- Need experience in installing and configuring computer systems and applications.
- Respond to customer inquiries and assist in troubleshooting and resolving challenges.
- Actively update, maintain, and monitor all aspects of computer networks and hardware problems. Resolve technical issues related to network interruptions.
- Maintain a working log detailing, all required system updates and the completion date. Experience in working with any ticketing system.
- Additional responsibilities based on the position.

Qualifications & Skills:

- 2+ years of experience in Customer Support.
- Strong Problem-Solving skills.
- Education background in IT.
- Robust Troubleshooting skills.
- Knowledge of the Ticketing system.
- Excellent Written and Verbal Communication skills.

Job Type: Full-time

Pay: From ₹17,000.00 per month

Application Question(s):

- Willing to work in Night Shift?

Language:

- English (Required)
- Hindi (Preferred)

Location:

- Vadodara, Gujarat (Required)

Work Location: In person

📌 Customer Support Associate (India)
🏢 Vitreous Patel Processing
📍 India