A Customer Relationship Executive (CRE) at a Registered Vehicle Scrapping Facility (RVSF) acts as the bridge between automotive sales, customer service, and government compliance. Their primary goal is to drive the end-of-life vehicle (ELV) sourcing pipeline and guide customers through deregistration and safe disposal.

Key Responsibilities

- Lead Sourcing & Conversion: Generating and nurturing vehicle scrapping leads by connecting with individual owners, fleet operators, and dealerships to fill the plant's operational pipeline.
- Price Discovery & Valuation: Explaining the scrapping value to vehicle owners and assisting with vehicle valuation and scrap-pricing negotiations.
- Document & Compliance Management: Guiding vehicle owners through complex legal steps, which includes handling RTO deregistration's, verifying ownership,



and ensuring the issuance of the Certificate of Deposit (COD).
- Customer Support & Grievance Resolution: Acting as the primary point of contact to address customer queries regarding protected disposal, depollution stages, and the physical scrapping process.
- Logistics Coordination: Organizing vehicle pick-ups or drop-offs and liaising with the plant’s dismantling and shredding operations teams to ensure complete transparency.

Pay: ₹18,500.00 - ₹25,000.00 per month

Benefits:

- Commuter assistance
- Health insurance
- Internet reimbursement
- Paid sick time

Work Location: In person

📌 Customer Care Executive (India)
🏢 Ganganagar Vaahan Udyog
📍 India