Job Title: Junior Customer Service Executive – Sea Freight

Salary: ₹15,000 – ₹30,000 per month

Qualification: MBA (Mandatory)

Experience: Freshers or up to 2 years of experience in Logistics/Freight Forwarding

Responsibilities:

- Coordinate and monitor sea freight import and export shipments.
- Handle customer inquiries related to shipment status, documentation, and delivery timelines.
- Coordinate with shipping lines, overseas agents, transporters, and internal operations teams.
- Assist in preparing and verifying shipping documents such as Bill of Lading, invoices, and shipment records.
- Provide regular shipment updates and ensure timely resolution of customer queries.
- Maintain accurate records in CRM and operational systems.




- Support customers throughout the shipment lifecycle to ensure high service standards.

Skills Required:

- Good communication and customer service skills.
- Basic knowledge of sea freight, import/export documentation, and logistics operations.
- Strong coordination and problem-solving abilities.
- Proficiency in MS Office and email communication.
- Attention to detail and ability to work in a fast-paced environment.

Employment Type: Full-Time

Interested candidates can contact +91-XXXXXXXXXX or email [email protected]

Job Type: Full time

Pay: ₹15,000.23 - ₹30,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Customer Service Associate – Freight Forwarding (India)
🏢 Transmarine Cargo Services
📍 India