Account Administrator (Fitness Operations & Front Desk)

Company: PEPT Fitness Studio
Location: NIBM, Pune, Maharashtra
Job Type: Full-time

About PEPT

PEPT is a fast-growing fitness studio dedicated to helping people achieve their health and fitness goals through expert coaching and an exceptional member experience. We are looking for an organized, proactive, and customer-focused Studio Administrator to support our day-to-day operations.

Key Responsibilities

- Manage front desk operations and greet members professionally.
- Handle phone calls, WhatsApp inquiries, emails, and appointment scheduling.
- Maintain member records, attendance, and payment records.
- Coordinate trial sessions, memberships, renewals, and follow-ups.
- Assist with billing, invoicing, and daily cash reconciliation.
- Support coaches by managing schedules and studio logistics.
- Maintain studio cleanliness, supplies, and inventory.

Requirements

- Bachelor's degree preferred.




- 1–3 years of experience in administration, customer service, front desk, or operations.
- Strong communication skills in English and Hindi (Marathi is an advantage).
- Proficient in Microsoft Office/Google Workspace.
- Comfortable using CRM software, WhatsApp Business, and basic billing systems.

Preferred Skills

- Experience in a fitness studio, gym, wellness center, or hospitality industry.
- Ability to manage multiple tasks in a fast-paced environment.
- Strong problem-solving and interpersonal skills.

What We Offer

- Competitive salary.
- Growth opportunities within a rapidly expanding fitness company.
- Supportive and energetic work environment.
- Prospect to work with a passionate fitness team.

Pay: ₹20,000.00 - ₹21,000.00 per month

Work Location: In person

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