JobRole: At Adroitec Engineering Solutions (www.adroitecengg.com), an Application Engineer is a Technical Support faculty who internally supports the sales and marketing team and externally supports the existing customer base and prospects in a specific region. The AE role gives great openings to travel while supporting the customer / prospect base in the region. The AE plays a very key role in the selling process as he understands and suggests solutions for various applications, enabling the sales team to up-sell.
Job Location: Bangalore And Pune (will need to travel)
Job Responsibilities:
As Application Engineer you will be expected to;
- Facilitate the sales team in doing the requirement analysis and giving attractive software demonstrations or benchmarks to customers as needed, for smooth closure of the software sale.
- Complete post-sale activities like complementary training’s, installations and orientations with, good customer feedbacks.
- Support the existing customer base by reverting to their technical queries as quick as possible.
- Bring new opportunities/Referrals from existing Customer base
- Learn and keep yourself updated on various products that the company handles / acquires along with competitive Information.
- Collect as many product / service appreciation documents from customers as possible.
Desired Skills
Application Engineer need a wide range of skills and a good technology base to work from. As you are in to technical support job, sometimes you must give technical presentations, and other times be capable enough to understand design / drawings.
- Understand CAD/CAM/CAE applications
- Rich Knowledge and quick grasping of mechanical applications.
- Design / manufacturing knowledge of Mechanical systems.
- Practice Clean, detailed and transparent documentation.
- Capable enough to convey technical information; sometimes to even non technical people too.
- Comfortable in using office software
- Ability to accommodate as a team player with good inter personal skills.
- Excellent oral and written communication skills
- Conversable in Local Language will an added advantage
Experience
An application Engineer needs to be well experiences to handle a range of products and applications; 3-4Years of Industrial / Teaching experience.Working experience on Creo Parametric (Formerly Pro/E) and AutoCAD is must.Applicants with Experience in similar job shall be highly preferredknowledge in Tool and Die making shall be an added advantageKnowledge in FEA also shall be an added advantage
Qualifications
- UG / PG in Engineering – Mechanical / Automobile / Production / IP / Robotics /Aeronautical
- Additional CAD /CAM/CAE courses shall be of added advantage.