Operational Responsibilities Job Description – Operations Executive Job Title

Operations Executive

Department: Operations
Location: Mumbai / Navi Mumbai
Reporting To: Operations Manager

Job Summary

We are looking for a proactive and organized Operations Executive to oversee day-to-day operational activities, coordinate with internal departments, and ensure smooth execution of projects and service operations. The ideal candidate should have excellent coordination, documentation, and problem-solving skills.

Key ResponsibilitiesOperations Coordination

- Coordinate daily operational activities across Projects, Service, Stores, Purchase, and Logistics.
- Ensure timely execution of assigned tasks and operational schedules.
- Monitor work progress and follow up with internal teams for timely completion.
- Coordinate with clients for delivery, installation, and service schedules.

Planning & Execution

- Prepare daily work schedules and allocate resources.
- Coordinate manpower deployment for project and service activities.
- Track project and service status and ensure adherence to timelines.
- Escalate operational issues and support timely resolution.

Documentation & Reporting

- Maintain operational records, work orders, and customer documentation.
- Prepare Daily, Weekly, and Monthly MIS reports.
- Update ERP/MIS systems with accurate operational data.
- Maintain records of material movement, project status, and service reports.

Customer & Vendor Coordination

- Coordinate with customers regarding project execution, service visits, and dispatch schedules.




- Follow up with vendors and suppliers for timely material delivery.
- Ensure smooth communication between customers and internal departments.

Logistics & Inventory Support

- Coordinate material dispatches and deliveries.
- Track inventory requirements with the Stores and Purchase teams.
- Ensure materials are available before project execution.

Quality & Compliance

- Ensure operational activities comply with company policies and quality standards.
- Support process improvements to increase operational efficiency.
- Maintain proper documentation for audits and compliance.

Required Skills

- Strong coordination and organizational skills.
- Excellent communication and interpersonal skills.
- Positive knowledge of Microsoft Excel, Word, and ERP/MIS software.
- Ability to handle multiple tasks and prioritize work effectively.
- Problem-solving and decision-making abilities.

Qualification

- Bachelor's Degree in Business Administration, Commerce, Operations Management, or any related field.

Experience

- 2–5 Years of experience in Operations, Project Coordination, Service Coordination, or Administration.

Key Performance Indicators (KPIs)

- Timely execution of operational activities.
- Accuracy of operational reports and documentation.
- Customer satisfaction and response time.
- Coordination efficiency between departments.
- Adherence to project and service timelines.
- Process compliance and operational efficiency.

Salary

As per company standards and candidate experience.

Pay: ₹10,078.67 - ₹25,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Operation Executive (India)
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