The Dental Receptionist is the first point of contact for patients and is responsible for managing front-desk operations, scheduling appointments, maintaining patient records, handling billing and payments, and ensuring a professional and welcoming workplace in the dental clinic.
Key Responsibilities:
- Welcome and assist patients in a courteous and professional manner.
- Schedule, confirm, and manage patient appointments.
- Register new patients and maintain accurate patient records.
- Answer phone calls, emails, and respond to patient inquiries.
- Coordinate with dentists and clinical staff to ensure smooth patient flow.
- Prepare patient files and verify medical history before consultations.
- Handle billing, payments, invoices, and insurance documentation.
- Maintain confidentiality of patient information and clinic records.
- Manage daily front-office operations and administrative tasks.
- Ensure the reception area is clean, organized, and patient-friendly.
- Follow clinic policies, infection control, and data privacy guidelines.
Qualifications
- Proficiency in MS Office and dental/clinic management software.
Skills Required
- Excellent communication and interpersonal skills.
- Strong customer service and patient-handling abilities.
- Good organizational and multitasking skills.
- Knowledge of appointment scheduling and billing procedures.
- Basic computer and data entry skills.
- Ability to maintain confidentiality and professionalism.
- Attention to detail and problem-solving skills.
Experience
- 0–2 years: Freshers with good communication skills may be considered.
- 1–3+ years: Experience in a dental clinic, hospital, or healthcare front office is preferred.
Pay: ₹12,000.00 - ₹14,000.00 per month
Work Location: In person
📌 Dental Receptionist (India)
🏢 Micro Care Diagnostic & Health Centre
📍 India
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