Department: Insurance / TPA
Reports To: Administrative Officer / Manager – Operations
Location: Sushrushah Hospital, Nagercoil, Tamilnadu

Job Purpose

To coordinate all insurance and TPA-related activities, ensuring timely pre-authorization, claim processing, documentation, billing, and settlement while providing excellent support to patients and insurance companies.

Job Responsibilities

- Handle insurance and TPA claim processes.
- Obtain pre-authorization approvals for cashless patients.
- Verify insurance documents and patient eligibility.
- Coordinate with insurance companies, TPAs, doctors, and billing department.
- Prepare and submit claim documents accurately and on time.
- Follow up on pending approvals, claims, and settlements.
- Resolve claim queries and maintain proper records.
- Guide patients regarding insurance procedures.

Requirements

- Any Bachelor's Degree.
- 1–3 years of experience in hospital insurance/TPA claim processing preferred.
- Good communication and coordination skills.




- Basic computer knowledge (MS Office/Hospital Software).
- Ability to work independently and maintain accurate documentation.

Skills

- Good communication and interpersonal skills.
- Knowledge of insurance and TPA procedures.
- Robust documentation and record-keeping skills.
- Basic medical terminology knowledge.
- Computer proficiency (MS Office and Hospital Information System).
- Time management and multitasking abilities.
- Problem-solving and negotiation skills.

Salary: Salary will be commensurate with the candidate's qualifications and relevant experience.

Working Hours

- As per hospital duty roster.
- May be required to work on weekends, holidays, or extended hours based on patient admissions and discharge requirements.

Benefits:

- Commuter assistance
- Provident Fund

Work Location: In person

📌 Insurance Claim Coordinator - Sushrushah Hospital, Nagercoil (India)
🏢 Sushrushah Hospital
📍 India