Job Purpose:

To supervise daily bakery operations, manage staff, ensure product quality, hygiene, and smooth sales floor management to achieve daily targets.

Key Responsibilities:

1. Production & Quality

- Oversee daily baking, display, and stock replenishment

- Ensure quality, taste, and presentation of all bakery items

- Check expiry, freshness, and minimize wastage

- Coordinate with kitchen team for production planning [Branch]

2. Staff & Shift Management

- Manage and guide: Sr Sales Staff, Cashier, Sales Staff, Housekeeping, Part-timers

- Create duty rosters and manage attendance

- Train staff on billing, customer service, hygiene and product knowledge

- Conduct daily briefing before opening

3. Sales & Customer Service

- Ensure excellent customer service and quick billing

- Handle customer complaints and feedback

- Monitor billing counter, cash handling and POS system

- Achieve daily sales targets given by Head Manager

4. Inventory & Hygiene

- Check stock, raw materials and packaging daily





- Place indent to Head Office for shortage items

- Maintain cleanliness of bakery, display counters, and storage

- Ensure FSSAI and food safety norms are followed

5. Reporting

- Submit daily sales report, wastage report, and staff attendance

- Report any issues to Head Manager immediately

Required Skills & Qualifications:

- Experience: 1-3 years in Bakery/Supermarket retail preferred

- Education: 10th / +2 / Any Degree

- Skills: Team handling, Billing, Inventory, Customer Handling

- Other: Basic computer/POS knowledge, Valuable communication in Malayalam & English

- Timings: Shift duty required.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Paid sick time
- Paid time off

Education:

- Bachelor's (Preferred)

Experience:

- Dispatching: 1 year (Required)

Language:

- Malayalam (Preferred)

Work Location: In person

📌 Supervisor (India)
🏢 Thekkekara's Hot Oven Bakers
📍 India