Job Summary

We are looking for an experienced Assistant Manager - E-Commerce to manage and scale our presence across leading online marketplaces and D2C platforms. The role involves end-to-end ownership of marketplace performance, account growth, promotions, operations, and analytics while working closely with cross-functional teams to drive revenue and brand visibility.

Responsibilities

- Key Account & Marketplace Management

- Manage end-to-end operations of e-commerce marketplaces, including Amazon, Flipkart, Myntra, Meesho, Jiomart, TATA 1mg, HealthMug, Nykaa, Tira, and Quick Commerce platforms.

- Create, update, and manage product listings in bulk mode across all platforms.

- Monitor visibility, consumer promotions, pricing, and availability to maximize performance.

- Establish and nurture long-term relationships with marketplace account managers and key stakeholders.

- Ensure maximum pin-code availability and take corrective actions where required.

2. Marketing & Growth

- Plan, create, and manage ads campaigns, deals, coupons, and promotional assets on Amazon, Flipkart, and TATA 1mg.

- Execute platform-led brand campaigns as per agreed timelines.

- Implement strategies to boost organic traffic, conversions, unit sales, and revenue growth.

3. Performance & Market Analysis

- Track and analyze key e-commerce performance metrics at channel and SKU level.

- Prepare and present weekly performance reports and actionable insights.

- Identify emerging e-commerce trends and growth opportunities and implement action plans.

- Develop comprehensive platform-wise and account-wise strategies for leading marketplaces.

- Conduct competitor analysis to benchmark performance.





4. Ecommerce Optimization

- Optimize product listings, content, and data feeds to ensure accuracy and completeness.

- Optimize product images as per marketplace algorithms and guidelines.

- Create and upload A+ / enhanced content across marketplaces.

- Collaborate with Marketing and Merchandising teams to improve content quality and conversion.

5. D2C Website Management

- Manage Shopify/D2C website performance including listings, inventory, operations, and promotions.

- Monitor user experience, sales performance, and competitor activity.

- Address customer queries and resolve complaints in a timely and skilled manner.

6. Operations Management

- Ensure timely and complete order fulfillment across all marketplaces.

- Drive marketplace operations to achieve short- and long-term business objectives.

- Minimize chargebacks and ensure compliance with operational metrics and SLAs.

- Coordinate with internal teams to resolve platform-related issues efficiently.

Desired Skills & Qualifications

- Bachelor’s or Master’s degree in Science, Technology, Business, or Marketing.

- Minimum 5 years of experience in E-Commerce Key Account Management.

- Strong experience managing Amazon, Flipkart, Myntra, Meesho, Jiomart, TATA 1mg, HealthMug, Nykaa, Tira, Quick Commerce and D2C (Shopify) platforms.

- Excellent analytical skills with the ability to interpret data and drive decisions.

- Strong communication and stakeholder management skills.

- Highly organized with the ability to manage inventory, promotions, and sales efficiently.

- Hands-on experience with e-commerce dashboards, reporting tools, and ad platforms.

📌 Assistant E-Commerce Manager (India)
🏢 Apto Solutions
📍 India