GROWTH EXECUTIVE (SALES) - Handling calls and enquiries

(Legal & Immigration Services)

Location: In-office, Technopark, Trivandrum, Kerala

Working hours: UK business hours (approx. 1:30 PM – 10:30 PM IST, adjusting for BST)

Employment type: Full-time

Compensation: Competitive, based on experience

About the Role:

We are hiring a Growth Executive (Sales) for handling inbound calls, making outbound calls, and responding to enquiries via email and other channels to drive client acquisition for a well-established, regulated UK law firm with a strong reputation for legal expertise and client satisfaction.

This is a front-line sales and client engagement role. You will be the first point of contact for prospective clients, responsible for handling enquiries, assessing needs, presenting service options, and closing business. You will own your pipeline from first contact to conversion, working in real-time alignment with a UK-based legal team.

What You’ll Be Doing:

- Handling inbound calls, making outbound calls, and responding to enquiries via email and other channels
- Conducting preliminary needs assessments and recommending suitable legal service options
- Booking lead meetings, building rapport, and clearly articulating our value proposition to address each client’s needs
- Quoting, following up, and managing leads through to closure




- Managing pipeline and lead activity through CRM including tracking, follow-ups and reporting
- Collaborating with the UK legal team to deepen service knowledge and sharpen your pitch
- Identifying opportunities to generate current leads and maximise conversion from existing pipeline
- Upskilling across multiple service offerings as they evolve, leveraging prior sales experience
- Taking part in training sessions and team meetings
- Ensuring client confidentiality and full compliance with data protection regulations

Required Experience

- 2+ years in inbound or outbound phone-based sales
- Excellent English communication skills - verbal and written (strictly mandatory)
- A quick learner, able to handle multiple tasks efficiently and comfortable with CRM tools
- Demonstrated ability to manage a pipeline independently, with minimal supervision
- An analytical mindset, with a track record of problem-solving, innovation, and initiative

How We Work

Office-based, UK hours. You work from our office at Technopark, Trivandrum, on full UK business hours. This gives you complete real-time overlap with the UK team for live discussions, briefings, and decisions. You own your leads. Every opportunity allocated to you is yours to nurture and close - accountability is built into how this role works.

Work Location: In person

📌 Growth Executive (Sales) (India)
🏢 Immiworks India Private
📍 India