Job Summary:
We are looking for a Telecalling Executive with strong communication skills in Malayalam to handle customer interactions, resolve queries, and ensure high levels of customer satisfaction.
Key Responsibilities:
- Handle inbound and outbound customer calls professionally
- Address customer complaints and ensure timely follow-ups
- Maintain accurate records using Excel
- Provide excellent customer service and support
- Manage multiple tasks efficiently in a fast-paced setting
Mandatory Skills:
- Fluent in Malayalam (verbal and written)
- Good communication and interpersonal skills
- Strong problem-solving ability
- Basic to intermediate knowledge of MS Excel
- Ability to multitask and stay organized
Job Types: Full-time, Fresher
Pay: From ₹10,500.00 per month
Benefits:
- Provident Fund
Application Question(s):
- Are you an immediate joiner?
- Maximum salary for this position is 11500. Are you willing to further move for the interview?