CE (Support Services)Mumbai

Posted On

06 Apr 2026

End Date

05 Jun 2026

Required Experience

1 - 3 Years

Register And

Basic Section

No. Of Openings

1

Designation

Consultant

Closing Date

05 Jun 2026

Organisational

MainBU

Reliability Engineering

Sub BU

CE (Support Services)

ParentCC

COGS

CostCenter

COGS

Legal Entity

QualityKiosk Technologies Private Limited

Legal Entity Location

Navi Mumbai

Country

India

Region

India

State

Maharashtra

City

Mumbai

Working Location

Worli

Client Location

NA

Skills

Skill

APM

APPLICATION SUPPORT

Highest Education

No data available

CERTIFICATION

No data available

Working Language

No data available

JOB DESCRIPTION

Provide Level 1 & Level 2 application support for business?critical insurance applications Handle incident, service request,



and problem tickets through tools like ServiceNow, Freshworks, Remedy, etc. Analyze issues, perform root cause analysis (RCA), and coordinate with L3 / development teams Ensure timely resolution as per defined SLAs Monitor application health, batch jobs, interfaces, and integrations Support UAT activities and assist users during release deployment Experience in Application Support / Production Support Hands?on knowledge of: Ticketing tools (ServiceNow / Freshworks / JIRA) SQL (basic to intermediate for data validation) Logs analysis and batch monitoring Understanding of SDLC, ITIL processes Exposure to Cloud / Web?based applications (preferred)

📌 Consultant (India)
🏢 QualityKiosk Technologies
📍 India