Title: Chat Executive

Shift Timing : 10.00pm - 07.00am

Location: No.11, 1st floor, Mariamman Nagar Main Road, Kundu Salai, Karamanikuppam, Puducherry - 605004

Key Responsibilities:-

- Customer Engagement: Handle multiple concurrent chat sessions with professionalism and speed.
- Problem Solving: Address customer inquiries, resolve complaints, and provide accurate information regarding services.
- Documentation: Maintain detailed logs of customer interactions and follow up on pending issues.
- Quality Assurance: Ensure all responses meet the company's tone of voice and quality standards.
- Collaboration: Coordinate with internal teams to escalate complex issues when necessary.

Contact :
Jeevadhasan
+91-XXXXXXXXXX
+91 (phone hidden)





Job Types: Full-time, Fresher, Permanent

Pay: ₹8,086.00 - ₹18,000.00 per month

Perks:

- Flexible schedule
- Provident Fund

Ability to commute/relocate:

- Puducherry, Puducherry: Reliably commute or planning to relocate before starting work (Preferred)

Education:

- Bachelor's (Preferred)

Experience:

- fresher: 1 year (Preferred)

Location:

- Puducherry, Puducherry (Preferred)

Shift availability:

- Night Shift (Preferred)
- Overnight Shift (Preferred)

Work Location: In person

📌 Chat Support Executive (India)
🏢 Infoway Solutions
📍 India