oversees daily clinical and non-clinical ward operations. They act as the vital bridge between patients, doctors, nursing staff, and support departments to ensure patient safety, efficient bed management, and strict compliance with healthcare protocols.

1. Patient Care & Experience Management

- Seamless Operations: Oversee smooth patient flow from admissions to the final discharge and billing processes.
- Complaint Resolution: Address and resolve any patient or attendant queries and concerns promptly to ensure high-quality customer service.
- Service Coordination: Ensure that daily requirements—such as meals, housekeeping, and physiotherapy—are efficiently met.

2. Operations & Resource Coordination

- Multidisciplinary Liaison: Coordinate daily operations between clinical teams (doctors, nurses) and non-clinical support (housekeeping, bio-medical maintenance, security).
- Bed & Equipment Management: Manage bed occupancy rates and coordinate with the facility team to resolve infrastructural or equipment issues (e.g., faulty beds or broken patient call buttons).
- Inventory & Stock: Monitor ward supplies, track medical consumables,



and ensure sufficient inventory is available on the floor.

3. Staff Supervision & Administration

- Attendance & Discipline: Supervise nursing staff, ward secretaries, and attendants. Monitor their grooming, punctuality, and floor discipline (e.g., maintaining optimal noise levels).
- Staff Deployment: Plan shift duties and ensure optimal staffing to maintain continuous workflow.
- Training & Onboarding: Assist in training development programs, conduct onboarding for current floor employees, and provide performance feedback.

4. Quality Control & Compliance

- Regulatory Adherence: Ensure that all staff strictly follow hospital policies, standard operating procedures (SOPs), and infection control protocols.
- Record Keeping: Check the completeness of medical records, documentation, audit forms, and registers.
- Safety Rounds: Conduct routine floor inspections to identify areas for operational improvement, fall prevention, and emergency preparedness.

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Floor Manager (India)
🏢 Magma Hospitality Sevice
📍 India