Job Summary:

We are seeking a dedicated and professional Tele Caller to manage customer communications, payment follow-ups, collection reminders, and client relationship management. The ideal candidate will be responsible for interacting with new and existing customers, ensuring timely follow-ups, and supporting business growth through effective customer engagement.

Key Responsibilities:

- Contact new and existing customers through outbound and inbound calls.

- Perform regular follow-ups regarding pending payments, overdue accounts, and financial commitments.

- Provide timely payment reminders and maintain records of customer responses and commitments.

- Coordinate with customers regarding documentation, account updates, and service-related queries.

- Build and maintain positive relationships with customers to ensure long-term engagement.

- Communicate company updates, services, and business initiatives to customers.

- Handle customer inquiries professionally and provide appropriate assistance.

- Maintain accurate call logs, customer records,



and follow-up schedules in the system.

- Escalate unresolved issues to the concerned department when required.

- Achieve assigned customer service, collection, and follow-up targets.

Qualifications:

- Any Graduate / Undergraduate.

- Experience in Telecalling, Customer Support, Collections, Recovery, or Finance Industry preferred.

Skills Required:

- Excellent communication and interpersonal skills.

- Strong follow-up, negotiation, and customer handling abilities.

- Ability to manage collection reminders professionally and courteously.

- Good organizational and record-keeping skills.

- Proficiency in Tamil, English, Hindi, and Telugu.

- Basic computer knowledge and CRM handling skills

Pay: ₹18,000.00 - ₹25,000.00 per month

Perks:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Experience:

- Finance: 2 years (Required)

Work Location: In person

📌 Telesales Executive (India)
🏢 Jubilant Capital
📍 India