- Manage and build robust relationships with drivers.
- Handle and resolve driver grievances, concerns, and operational issues.
- Drive driver engagement, retention, and performance.
- Coordinate with Operations, HR, and other internal teams for timely issue resolution.
- Monitor driver satisfaction and identify areas for improvement.
- Ensure effective communication of company policies, processes, and updates.
- Track driver-related metrics and prepare regular reports.
- Mentor and support Driver Relationship Managers in handling complex cases.
Pay: ₹30,000.00 - ₹40,375.71 per month
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Senior Customer Care Executive (India)
🏢 Everest Fleet
📍 India
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