JOB ROLE : BUSINESS DEVELOPMENT MANAGER

COMPANY PROFILE :

Splenta Systems is a reputable IT service company and technology and Systems Integration (SI) partner of Google, catering specifically to the Banking, Financial Services, and Insurance (BFSI) sector.

With over a decade of experience in the IT services domain, our areas of expertise encompass:

- Modernization of applications
- Integration of API banking solutions
- Tailored custom software development
- Advanced analytics
- Digital consultancy
- Efficient management of cloud-based systems for streamlined operations
- Innovative Customer Data Platform solutions

JOB DESCRIPTION

RESPONSIBILITIES:

1.Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.

2.Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.

3.Assisting with or performing administrative tasks, such as managing and updating invoices, processing current orders, and tracking inventory.

4.Setting up and maintaining a service desk and evaluating its efficiency.





5.Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.

6.Monitoring department issues and client complaints to create methods to lessen recurring issues.

7.Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.

8.Maintaining strong relationships with manufacturers, dealers, and sales representatives.

9.Helping to train new employees in company procedures.

10.Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.

VENUE :

No.2734, 1st Floor, 27th Main, Sector I HSR Layout, Bangalore- 560102

Landmark : Near NIFT college.

Job Type: Full-time

Pay: Up to ₹1,200,000.00 per year

Benefits:

- Health insurance
- Provident Fund

Experience:

- BDM: 5 years (Required)

Work Location: In person

📌 Business Development Manager (BDM) (India)
🏢 Splenta Systems
📍 India