Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Intune
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic work environment.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.




- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system processes and workflows to enhance overall team efficiency.
- Mentor junior team members by sharing knowledge and best practices to support their professional growth.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Microsoft Intune.
- Experience with device management, configuration, and security policies within enterprise environments.
- Solid troubleshooting skills related to software deployment and system integration.
- Ability to analyze logs and system alerts to diagnose and resolve complex technical issues.
- Familiarity with cloud-based management platforms and endpoint security solutions.

Additional Information:

- The candidate should have minimum 7.5 years of experience in Microsoft Intune.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer (India)
🏢 Accenture
📍 India