Relationship Management: Build long-term trust by maintaining regular contact, identifying client objectives, and ensuring a positive brand experience.Issue Resolution: Act as the first point of contact for inquiries and complaints; assess problems and execute professional, timely solutions.Sales & Upselling: Identify growth opportunities by recommending relevant product upgrades, additional packages, or current services to existing clients.Cross-Functional Collaboration: Partner with sales, marketing, and operations teams to ensure client needs are met and service standards are consistently achieved.Data & Reporting: Track client relationship metrics, handle account documentation, and manage customer records using CRM software (e.g., Salesforce, HubSpot).
Pay: ₹19,000.00 - ₹22,000.00 per month
Work Location: In person
📌 Client Relationship Executive (India)
🏢 Indiafloats Technologies
📍 India
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