- Lead and manage the telesales team.
- Assign and monitor leads for follow-up.
- Ensure daily and monthly sales targets are achieved.
- Train and support team members to improve performance.
- Handle customer escalations and support sales closures.
- Monitor call quality and maintain team productivity.
- Prepare daily reports and update customer records.
Requirements:
- Graduate or 12th Pass with relevant experience.
- 2+ years of experience in Telesales/Telecalling/Customer Service.
- 1+ year experience as a Team Lead or Supervisor preferred.
- Fluent in Tamil and basic English.
- Good communication and leadership skills.
- Basic knowledge of MS Excel and computer operations.
- Target-oriented and customer-focused.
Salary: As per industry standards + Incentives.
Pay: ₹12,814.61 - ₹18,139.56 per month
Perks:
- Cell phone reimbursement
- Paid sick time
Work Location: In person
📌 Customer Service Team Leader (India)
🏢 ALtair Hearing Revolution
📍 India
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