Location, Department Unit and Reporting

Location: Chennai

Department: IT-ITeS Sector Skills Council Nasscom

Reporting To: Deputy Director

Basic Functions/ Job Responsibility

- Develop strategic alliances and own relationships with various stakeholders in the states allocated:
- Government – State and/or Central
- Educational Institutes – Universities/Colleges/Polytechnics

- Ensure achievement of targets in geographies assigned:

- Academia, including OEM course and with credit equivalence.
- ePBL – Experiential Project Based Learning
- And other fee-based avenues.

- Create proposals, concept notes, decks, documentation templates etc. for external and internal stakeholders towards achieving program milestones.
- Develop robust monitoring and evaluation frameworks to track program effectiveness.
- Prepare and update periodic reports and communication for stakeholders, highlighting key findings and recommendations for improvement.




- Foster effective communication within the team and with external partners.
- Act as a key point of contact for client inquiries and feedback.

Knowledge, Skills, Qualifications, Experience

- Graduate from a premier institute/ Btech in computer science preferred
- 5 years of experience in managing complex projects, preferably multi locational projects.
- Proven track record of successful program implementation and achieving desired outcomes.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to work independently and as part of a team in a fast-paced workplace.
- Fluency in English is essential, additional regional language proficiency a plus.
- Prior experience of working in a SSC preffered

📌 Deputy Manager - Customer Success (Chennai) (India)
🏢 Nasscom
📍 India