excellent communication skill in English
graduate only

- Handle customers and vendors requests, external communication with them
- Assist customers on their enquiries over the telephone (eg
- Liaise with other departments and parties to increase our service level (eg
- Collaborates across all departments to develop and refine products and drive customer experience initiatives
- Oversees a team who manages Customer Care, logistics, management of applications and consolidation of complaints and quality reports
- Develops, justifies and successfully executes strategic operating plans and budgets for the Corporate Customer Account Executive team
- Develops a high performing staff through education, mentoring and providing continual evaluation of employee development and eliminates single points of knowledge
- Take ownership of customer issues and resolve them according to defined priority & severity levels

Pay: ₹22,752.96 - ₹35,160.86 per month

Advantages:

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Care Executive (India)
🏢 The K43 Enterprises
📍 India